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We have started handling inquiries via chatbot

Kinkai YusenCo., Ltd. has introduced a chatbot inquiry function on its website to improve customer convenience.

Using the chatbot, you can contact us anytime, 24 hours a day, 365 days a year, at your convenience.
It's also convenient for situations or times when making phone calls is difficult.
The chatbot will answer your questions about our services and various procedures, and guide you to relevant pages.

Please use the "Ask a Question Here" button displayed on the right side of the homepage.
For detailed instructions on how to use it, please refer to the guide.

*Depending on the nature of your inquiry, we may not be able to respond immediately via chatbot.
 In such cases, we may guide you to an inquiry form or other means, and a representative will contact you by email or phone.

We will continue to strive to provide services that are even easier for our customers to use.
Please feel free to use our services.

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