[Important] Regarding delays and non-delivery of emails (as of November 13th, 11:30 AM)

morningKinkai YusenThank you for your continued use of
, November 13th (Friday), Microsoft's cloud service, "Microsoft 365," has experienced a global outage.

Due to this issue, the following emails sent from our company may not reach you or may be delivered with a significant delay

■ Affected emails
, boarding information
, webbooking applications, and reservation confirmations

■ Emails and flight information newsletters
that may be affected

■ Regarding reservations via WebBooking:
We are accepting reservations via WebBooking as usual.

Even if you do not receive a confirmation email for your application/reservation, you can check the status of your reservation on the WebBooking screen.
Please refrain from reapplying if you do not receive a confirmation email.

■ Regarding boarding:
If you would like to confirm the date, time, and details of your boarding, please contact your local branch office.

■ Regarding Flight Information:
Flight information email newsletters may be delayed or not delivered at all.
The latest flight status and schedule changes are posted on our flight information page, so please check there.
Flight Information Page:https://service.kyk.co.jp/

■ Regarding the future
, there is currently no prospect of restoration. We will inform you on this page once the service is restored.
We sincerely apologize for the great inconvenience and trouble this has caused our customers.

Kinkai Yusen Co., Ltd

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